technical support



Microsoft Teams brings together the full breadth and depth of Office 365, to provide a true chat-based hub for teamwork and give businesses the opportunity to create a more open, fluid, and digital environment. Microsoft Teams is built on existing Microsoft technologies woven together by Office 365 Groups.

Out of the box, Teams leverages identities stored in Azure Active Directory (Azure AD) and integrates with the other services within Office 365, to create a SharePoint online site and an Exchange Online group mailbox for each team created.

The Teams persistent chat capability is provided by a chat service that interacts with the Office 365 substrate, surfacing many of the built-in Office 365 capabilities, such as archiving and eDiscovery to the data being exchanged in Teams.

Teams also provides a calling and meetings experience that is built on the next generation cloud-based infrastructure that is also used by Skype and Skype for Business. These technology investments include Azure-based cloud services for media processing and signaling, H.264 video codec, SILK and Opus audio codec, network resiliency, telemetry, and quality diagnostics.

To extend Teams capabilities, use Connectors, Tabs, and Bots – available as apps, to bring external information, content, and intelligent bot interactions to Teams.

Microsoft Teams and Office 365

Different groups have various needs, based on their functional role and workstyle. Office 365 is designed for the unique workstyle of every group and includes purpose-built, integrated applications, including:

  • Outlook for enterprise-grade email, now with groups functionality
  • SharePoint for sites and portals, intelligent content services, business process automation and enterprise search
  • Yammer for driving company-wide connections
  • Skype for Business as the backbone for enterprise voice and video
  • And now, Microsoft Teams, the new chat-based workspace in Office 365


To find out more give us a call 1300 364 722