Privacy Policy
SSDL Pty Limited (ABN 15 827 973 631), trading as SSDL Pty Limited, is committed to leveraging technology to create a positive impact. In pursuit of this mission, we may collect personal information about you and the circumstances surrounding your requirements.
SSDL complies with all privacy requirements in Australia, ensuring that the collection, use, disclosure or transfer of personal information aligns with applicable laws, rules and regulations, including the Australian Privacy Act 1988 (Cth), Australia Privacy Principles and the Notifiable Data Breaches Scheme – Privacy Amendment (Notifiable Data Breaches) Act 2017.
What is considered ‘personal information’?
Personal information refers to any data that identifies you or by which your identity may be reasonably determined. The information we may collect includes your name, address, location details, contact details, business details, telephone numbers, email addresses, gender, age and other relevant information related to your engagement with us. It also encompasses navigational information, such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
How do we use the collected information?
We primarily use personal information for the purpose(s) for which it was collected or for related purposes. This information allows us to contact you, deliver requested services and products, address any issues, provide appropriate advice, administer our services, and conduct necessary credit and security checks. Additionally, we may use your information for marketing activities, but you have the option to opt-out of further marketing communication.
How does SSDL collect your personal information?
We generally collect personal information directly from individuals through various channels, including meetings, phone calls, website visits, email, social media and surveys. Information may also be obtained from publicly available sources and marketing databases.
Use of cookies:
To enhance customer service, our server may attach a cookie to your computer during website visits. Cookies assist in storing information about how visitors use our sites and which pages may be of interest. You can configure your computer to disable or not accept cookies, but this may affect your experience.
Who may have access to your personal information?
SSDL does not share, sell, rent or disclose personal information, except in specific circumstances, such as suspected fraudulent or unlawful activity, legal requirements, credit-related purposes, collaboration with related bodies corporate, and engagement with logistics providers and contractors for service delivery.
Ensuring accuracy and securing personal information:
SSDL takes reasonable steps to ensure the accuracy of collected personal information. We prioritise secure handling through an information security management system in accordance with ISO 27001. Despite precautions, online data security cannot be guaranteed due to the nature of the internet.
Access to personal information:
You can request access to your personal information held by SSDL and we will provide access for amendments, subject to applicable privacy law exemptions. To make such requests, please contact SSDL on 1300 364 722.
Third parties and your information:
Our sites may link to third-party websites, but we are not responsible for their content or practices. We encourage you to review the privacy policies of linked sites.
Your consent:
By engaging with us and using our web and social sites, you consent to the collection, storage, use and dissemination of your personal information in accordance with this privacy policy and applicable privacy law.
Complaints about privacy breaches:
If you believe SSDL has breached this privacy policy, you can lodge a complaint by contacting us. If unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to this privacy policy:
SSDL may update this privacy policy periodically. Please check regularly for any variations.