SERVICES

Onsite IT support services

Get an IT engineer onsite to solve problems and implement upgrades. 

Get an injection of in-house IT support

When the best way forward demands an in-house IT expert, we can find the short or long-term person you need. You might want someone on deck during an IT implementation or upgrade, or maybe you’re looking for an expert to temporarily supplement your own in-house IT team. Whatever the case, you can trust SSDL to understand your requirements and send an engineer who’ll fit in with your work culture.

Dedicated team member comes to you

While remote IT support can fix many issues, there are times when a real person working at your place is the best solution. SSDL engineers have the know-how and experience required to wade into any IT situation and sort things out. Whether the challenge is related to disaster recovery, server performance, mobile devices, network improvements, cybersecurity or workstation errors, we can be your go-to managed IT services provider.  

Our onsite support is available during weekdays, after hours and even on weekends. An engineer will attend to your issues directly at your premises, equipped with all the necessary tools and common parts to fix problems on the spot. 

Common reasons to request onsite IT support services

  • Complete system rebuilds 

  • Support and installation for all hardware and software 

  • Repairs and upgrades 

  • Internet setup and networking 

  • Data backup and recovery 

  • Unified communications setup 

  • Printer and peripheral support 

  • Cybersecurity improvements  

  • User training 

Talk to us about IT support on site? 

We can provide onsite IT support in Melbourne and other major Australian cities. Book an appointment with us to talk about your IT challenges.